What do you do when the ‘worst’ does occur at your sporting event? As thorough as your safety and security operational plans may be, they are not full-proof, and you need to consider how you will respond to an incident and manage a crisis. You need to know what do when things go wrong and how recover and return to normal operations.

The aim of the course ‘Incident Response and Crisis Management’ is to help you face these increasing challenges and provide you with best practices to prepare you against these what-ifs and how to manage such unplanned occurrences and unexpected situations.

The course ‘Incident Response and Crisis Management’ is delivered in an online virtual classroom environment using asynchronous learning strategies and technologies through the ICSS’s Learning Management System (LMS). You can complete the course on your own at your preferred pace and time of day which fits your schedule.

This course may include but is not limited to the following learning activities:

• Video Lectures
• Guest Lectures
• Readings
• Discussions
• Course Knowledge Evaluation

To successfully complete the course ‘Incident Response and Crisis Management’, you must pass a Course Knowledge Evaluation, the purpose of which is to test your knowledge and understanding of the relevant course subject matter. This evaluation will consist of a series of multiple-choice questions. You must obtain a minimum passing grade of 75%.

This course has a standalone fee of $ 500.00 US Dollars.

For more information on course fees and available discounts please refer to the ‘Sport Safety and Security Training and Advanced Education Programme’ webpage.

The course ‘Incident Response and Crisis Management’ is certified by UNITAR and delivered by its CIFAL Global Network to meet an exceptionally high training and learning standard and guarantee you will increase your knowledge, develop skills, and influence your behaviour. All certificates issued are recognised internationally by UNITAR and the ICSS.

Upon successful completion of all the course requirements, you will be awarded a Certificate of Completion entitled ‘Award’ in ‘Incident Response and Crisis Managements’.

You will access all course materials via a Learning Management System (LMS), which will require a computer or a mobile device with audio and video capabilities, a headset with microphone to connect to audio through the computer or mobile device, as well as a highspeed broadband Internet connection. No special software is required.

As per our general policy, in the case of cancellation of your participation, registration fees will not be refunded for any reason.