Course Number: 11

Course Title: Crowd Management

Total Learning Time: 15 hours

Duration: 3 weeks

Delivery Method: e-Learning

Price: $500.00

Key Topics:

  • Crowd Management Fundamentals
  • Risks to Crowd Safety
  • Planning
  • Crowd Science
  • Crowd Safety Frameworks and Models


Failing to manage the crowd properly at a sporting event can yield devastating consequences. As a sport safety and security practitioner, you have made it your responsibility to ensure a safe and secure event for all. As the success of a sporting event is directly impacted by the three pillars of safety, security and service. The risk associated with large crowds in attendance of a confined space cannot be overlooked and the proper mitigation measures related to crowd management must be implemented.

The aim of the course ‘Crowd Management’ is to provide you with information, knowledge, considerations and best practices for how to manage crowds in an effective and efficient manner to ensure the safety and security of all in attendance at a sporting event.

The course ‘Crowd Management’ is delivered in an online virtual classroom environment using asynchronous learning strategies and technologies through the ICSS’s Learning Management System (LMS). You can complete the course on your own at your preferred pace and time of day which fits your schedule.

This course may include but is not limited to the following learning activities:

  • Video Lectures
  • Guest Lectures
  • Readings
  • Discussions
  • Course Knowledge Evaluation

To successfully complete the course ‘Crowd Management’, you must pass a Course Knowledge Evaluation, the purpose of which is to test your knowledge and understanding of the relevant course subject matter. This evaluation will consist of a series of multiple-choice questions. You must obtain a minimum passing grade of 75%.

This course has a standalone fee of $ 500.00 US Dollars.

For more information on course fees and available discounts please refer to the ‘Sport Safety and Security Training and Advanced Education Programme’ webpage.

The course ‘Crowd Management’ is certified by UNITAR and delivered by its CIFAL Global Network to meet an exceptionally high training and learning standard and guarantee you will increase your knowledge, develop skills, and influence your behaviour. All certificates issued are recognised internationally by UNITAR and the ICSS.

Upon successful completion of all the course requirements, you will be awarded a Certificate of Completion entitled ‘Award’ in ‘Crowd Management’.

You will access all course materials via a Learning Management System (LMS), which will require a computer or a mobile device with audio and video capabilities, a headset with microphone to connect to audio through the computer or mobile device, as well as a highspeed broadband Internet connection. No special software is required.

As per our general policy, in the case of cancellation of your participation, registration fees will not be refunded for any reason.